Thank you from Personalized By santa!
Are we solving one of the worlds big problems? No. Are we finding a cure for some dreadful disease? No. But that does not mean that we are NOT doing something really wonderful at Personalized By Santa. I think about this a lot. What makes our company so special? Especially during our off-season when the orders are not piling up everyday. At times, I've been guilty of forgetting what it is that makes our company tick. And then it happens... our season gets going and the calls start coming in. I start to have conversations again with our customers and it immediately becomes clear just how special and important both the products we sell and the personalization we provide are to our customers. Whether we are transforming our keepsake ornaments into something representing a baby's arrival, couple's first Christmas, family's new pet, a first-date, or a memorial for loved ones gone too soon, we always try to complete the work as if we were doing it for ourselves and putting it on our Christmas tree. That's our promise to you - to treat every ornament as if it were ours. I think that is the best we can do. I'm proud to say that I think we've achieved that goal and will continue to do so. Thank you again - and Merry Christmas!
- Charles Flynn